Pie time! things to know!
We do recommend ordering, especially this year. If you did not order, we will have pies on the sales floor available for purchase (first come, first served) (but please note, Scotty's pies arrive as they are made, so we put them out as they come in).
(Please do not call & ask us to put pies aside Dec 22-23-24 TY!)

PICK UP POLICY

Be sure to make a note of your pickup day (products are offered by pick up day) and stop by the orchard store at 23 Soons Circle, New Hampton, NY - our hours are 9-6, 9 to 4 on Christmas Eve.
Pls note Scotty orders usually arrive after 10, cream pies after noon.

If you can't make your day, we will hold your pie until the following day, or December 26 for Christmas orders.

CANCELLATION POLICY

Please be sure of your order before placing it.

We are often operating w/ limited staff and any cancellations will take time.
Please note orders for Scotty's pies and any changes or cancellations should go through their site.
If you must cancel your pie order, please do so by Sunday 12/18.

Changes/issues with orders placed for Scotty's items via their site must be handled by them.
Please see their site scottyspies.com.

PAYMENT METHOD

Credit or debit cards accepted for online orders or orders placed in store with a card.
[NOTE that your statement will say Soons Orchards | San Fransisco (b/c of the payments provider).]

PROBLEMS?

We want you to be happy, so please let us know if you have issues with your pies.
We recommend you open the box and check the pies before leaving the pick up area.
We appreciate your patience as the holidays are always a challenge to get all the pies
made in time for all the orders! Thank you so much!